FAQ's

  • My displays won't turn on

The LCD display power buttons are controlled by the hardware's internal processor.  Press and HOLD the button for 1.5 seconds to trigger the LCD power.  A quick press and release will trigger the LCD auto adjust function.  For the power buttons to function, the USB cable must be plugged in with the computer turned on.​  If you plug in the USB cable after the PC is already turned on, the processor will send a power command turning the displays either ON or OFF depending on the state they were in.  

For the Cirrus, the power button is a flush button on the bottom left of the bezel.  For the G1000, the power button is the top right encoder (COM SQ).  If your displays get out of sync (one on and one off) simply trigger the power for that one display

  • Some of the image is being cut off so I can't see it.

The LCD auto adjust feature will correct any display under or over scanning.  To trigger the auto adjust, press and release the the power button on the display you notice the issue.  For the Cirrus, the power button is a flush button on the bottom left of the bezel.  For the G1000, the power button is the top right encoder (COM SQ).  Do not hold the button more than 1.5 seconds as this will trigger the power function and turn off the display.

  • Some of my buttons don't work

Every NFS hardware unit is thoroughly tested prior to shipping.  If you find that you hardware is not responding properly, a simple hardware reset will solve the problem almost every time.  To do this, unplug and replug the USB cable.​ 

  • My screens are not displaying properly

Please ensure that you have set the refresh rate to 70Hz in both your video card AND windows display settings.  Sometimes windows tries to assign a lower refresh rate that can cause display issues.  If you unplug and replug your displays, Windows may reset your settings.

  • When I load the software the PFD and MFD images are on the wrong displays

In order for our software to know which display is the PFD and MFD it relies on the screen positioning within the Windows environment.  You must ensure that your screen resolution is set correctly (1024x768) and that the PFD is on the left and MFD is on the right.  For more information on setting up multiple displays please refer to the following article.

https://www.windowscentral.com/how-connect-and-set-multiple-monitors-windows-10

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